Hope you are doing great.
This is Guru from MSR Cosmos, we have an urgent requirement with one of our direct clients. Please find the requirement below and let me know your interest. If you are interested, please send me your updated resume along with the needed information listed below.
Infrastructure Services Delivery Engineer
Location: Stamford, CT
Duration: 6 Months
Position Summary:
Infrastructure Services Delivery Engineer encompasses ensuring that we meet our business and IS infrastructure goals. The incumbent is accountable for delivering technology-based services, which includes applications, infrastructure, and day-to-day operations, administration and support for business applications. He / She collaborates with teams across the Business Relationship, Application Delivery, Resource Managers, Distributed Computing technical staff, Database Management technical staff, and other supporting roles across all Daymon businesses.
Infrastructure Services Delivery Engineer will also be responsible to design infrastructure solutions for small offices encompassing, connectivity (MPLS, Internet, VPN), networking (cabling, WiFi, VLAN, Switching, etc), security (Firewalls, VPN), Telecom ( small PBX, VoIP, etc), Active Directory, File and print services, Cloud services, Backups and DR.
The Infrastructure Services Delivery Engineer will also be responsible to support our design agency infrastructure and applications.
The Infrastructure Services Delivery Engineer needs to leverage external providers for services and will work with all IT groups to perform capacity planning provide guidance to IT management on budget costs and ensure that forecast stays close to the plan. Issues will arise and this role will be integral to getting Infrastructure Services back on track and perform and publish a root cause analysis after service is restored. For recurring issues, the Infrastructure Services Delivery Engineer will lead a Service Level Improvement (SLI) team to further investigate the bigger problem.
Leadership:
Based on overall accountability, scope and level of responsibility, choose leadership framework for this position:
X Individual Contributor
c Manager of Individual Contributors
c Executive
c C-Suite
Business Context
A. Key Challenges/ Major Business Issues
In addition to adapting to the company's new strategic plan and the corresponding creation of new services, the Infrastructure Services Delivery Support Specialist role will be challenged with significant changes in the IT environment and IT Transformation. These challenges include: increased numbers of users and devices, diversity of systems and technologies being supported, increased threats to security, evolution of cloud services, our business requiring systems to always be on, consumerization of IT and proliferation of mobile users.
B. Risks and Opportunities
Risks include managing significant change in order to achieve business success, managing complex and/or new relationships, conflicting requirements of multiple stakeholders, operating with limited resources.
Opportunities include achieving/managing rapid growth during a period of change, cost control, and ensuring appropriate leveraging of Daymon assets.
Duties, Responsibilities and Expected Contributions
· Responsible for the production quality, capacity management, adherence to technology standards, total cost of ownership and continuous improvements initiatives.
· Responsible for effective Infrastructure Services Delivery across all Daymon Businesses globally
· Responsible for the measurement and communication of services SLAs. This requires strong understanding of the business, application, infrastructure, and supporting teams.
· Ensure that all applications issues are correctly escalated, tracked and resolved within SLAs.
· Responsible to support our design agency.
· Participate in the Project Management process to ensure Infrastructure and Operations requirements are part of any project when applicable.
· Work with Infrastructure Service Providers (Secure-24, Infosys, SHI, SA IT and Others), to ensure they are meeting SLA's.
· Work with Enterprise Architect to map business processes to infrastructure.
· Work with Security Manager to ensure all security requirements are met.
- Required to work unpredictable hours and/or weekends when necessary.
Position Requirements:
a) Experience Required
· Minimum 7+ years of Service Delivery, Infrastructure Engineering and Production Support experience
· Minimum 5+ years of experience working in a lead role
· Minimum 3+ years of experience with process improvement initiatives, cost reductions, Issue Resolution and Root Cause analysis
· Strong Network Engineering background, network design and implementation (switching/routing/firewall)
· Certifications on Microsoft Technologies is required.
· Mac and design agency knowledge a plus.
· Good application stack experience (Tomcat, IIS, Apache)
· Strong virtualization experience (VMware)
· Good scripting skills (PowerShell, Python) are a plus.
· Strong System Engineering foundation.
· Public/private Cloud experience (Azure/Office 365, AWS) experience and knowledge is a plus
· Strong relationship building, leadership and influencing skills with demonstrated ability to gain the cooperation across organizational boundaries and the ability to work through challenges to find appropriate solutions to key issues.
· Strong written and verbal communication skills, proven ability to speak technically to diverse audiences.
b) Functional Knowledge and Business Expertise Required
· Strong understanding of current and emerging technologies
· Be a strong negotiator.
· Must have the necessary technical infrastructure and diagnostic skills
· Ability to provide effective and timely solutions to internal customers while managing costs and risks
· Ability to communicate technology security solutions in business terms
· Ability to articulate and quantify security risks
· Effective oral and written communication skills
c) Attributes/Competencies
· Dealing with Ambiguity
· Global Technical Knowledge
· Informing
· Integrity and Trust
· Learning on the Fly
· Partnering
· Problem Solving
If you are comfortable with the requirement details, please forward your resume with the following information:
Full Name:
Contact #:
Email ID:
Skype ID:
Current Location:
Work Authorization Status:
Last Four digit of SSN:
DOB (MM/DD/YY):
Are you currently On Project?
Availability for Interview:
Will you go for F2F Interview if Client ask or if needed?
Availability to Start:
Hourly Pay Rate/salary:
How would you like to work with us? Corp to Corp or 1099:
Best Time to Call:
Education Details(Course and Year of passing):
Please feel free to call or mail for further details, thanks and Have a great day.
Thanks & Regards
Guru Appaji
M.S.R.COSMOS
Phone : 925-218-2353
LinkedIn : https://www.linkedin.com/in/guruappajia
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