Hi
Hope you are doing well.
Please send your consultant resume with contact, rate & availability information.
Send resumes to ndakka@otsi-usa.com || 913-345-9080 Ext: 131
Title : Telecomm Engineer/VOIP Engineer
Location: Tempe, AZ
Duration : 12+ Months ( Long term )
Task Description: Responsibilities provided by this team will include -
- Day 2 Provisioning telephony devices (ex. move phones, voice mail boxes, etc.)
- Initial provisioning of infrastructure for new office (phone provisioning for initial site build)
- Perform Post Implementation Verification (PIV) prior to turnover to Operations
- Perform required Change to voice mail Application Management Tools
- Update relevant documentation
- Reconfigure lost phone and voice mail data as a result of outage or back up failure
- Native configure of CUCM / CUC / CVP / ICM appliances including urgent restorations
CRITICAL TECHNICAL SKILLS/COMPETENCIES: The individual in this position is required to have the following experience/skills:
• Experience with configurations, provisioning, and troubleshooting telephony devices.
• Demonstrated knowledge of telephony systems, applications and networks utilized by our enterprise, including:
- Cisco Unified Communications Manager (CUCM)
- Cisco Unified Connections (CUC)
- Cisco Intelligent Contact Management (ICM)
- Telephony network (LEC, IXC, etc)
- Data networks
- Update relevant documentation (topology diagrams, rack profiles, etc)
• Demonstrated knowledge of Service Management processes and tools.
• Experience desired, but not required with the following tools
- Exony VIM
- Telecommunications Expense Management (TEM)
- HP Service Manager
• Strong Cisco background. Cisco certification are recommended but not required.
• Ability to perform complex troubleshooting to isolate, diagnose, and correct telephony related provisioning problems
DESIRED SKILLS/QUALITIES:
• Communication: Strong written and oral communication skills
• Technical / Functional Expertise: High technical aptitude and demonstrated commitment to technical skill development; including strong analytical and problem solving skills to solve complex problems logically and systematically.
• Initiative: Ability to work independently on matters of moderate to high complexity and importance with only broad direction.
• Customer Focus: Is focused on service delivery, business partner/customer needs, and quality of work
Thanks and Regards
Naresh
Object Technology Solutions, Inc. (OTSI)
6363 College Blvd., Suite 310
Overland Park, Kansas 66211
Tel: 913-345-9080 Ext: 131; Fax: 913-273-0012
Email-Id: ndakka@otsi-usa.com
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