Hi Partners,
Greetings,
Hope you are doing Well!!!!!!!!!!!!!!!
Please forward a profiles to shankar@techconsultinc.com
Here are the requirement details
: iPad Support Analyst
Duration: 6+ Months with possible extensions
Location: Fort Worth, TX
Duties
Responsible for providing held desk support by reporting problems, making inquiries, and escalating problems when necessary for a designated customized application Answering incoming customer calls, documenting requests in the help desk database. Provide instructional, technical, and administrative support to end-users Troubleshoot to isolate problems working with end users until issues are resolved and/or requests are fulfilled
Support can consist of resolution of software and/or hardware problems, environmental or site-specific issues Ensure customer satisfaction by providing problem resolution in an efficient and effective manner
Responsible for working with logistics resources on the boxing, unboxing, organizing, tracking, and shipping of devices to end users
Skills
Experience with iPad and/or other iOS based devices REQUIRED iPad, Mobility,
Enterprise iPad deployment STRONGLY preferred Experience with Mobile Iron and other MDM platform a plus excellent communication, troubleshooting and customer service skills required PC, Windows XP, Windows 7, iTunes, iOS, MS
Office, Internet
Looking forward to hearing from you at the earliest!!!
Regards
Shankar
Professional Recruiter
33505 State Street, Suite # 200 Farmington, MI 48335
V (248)-522-6879
F (248)-579-4454
Linkedin: www.linkedin.com/in/shkrajan
Email : Shankar@techconsultinc.com
Messanger: shankarraj001@yahoo.com
Minority Certified and Woman Owned Enterprise
TCI- Technology Consultants inc
Note: It is not a solicitation attempt!!!
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