Thursday, 20 June 2013

[ASP_NET_jobs] Direct client requirement :IVR Consultant @ NJ

Please send me your resume at sguru@loginsoftconsulting.com


Hi ,

Hope you are doing great.

This is Guru from LoginSoft Consulting LLC,  We have an urgent requirement with one of our direct clients.Please find the requirement below and let me know your interest. If you are interested, please send me your updated resume along with the needed information listed below.


IVR Consultant
Location: Warren,NJ
Duration: 6+Months



Job Responsibilities:
-Provide level 1 troubleshooting for IVR related issues.
-24x7 IVR support.
-Provide technical expertise in the planning, administration and operation of a large, multi-platform and highly networked computing environment.
-Work on trouble tickets on a daily basis, analyzing the issue raised by Customers.
-Monitor the performance of system hardware, network, and applications on daily basis.
-Enhance and develop new functionality on support web portal

Required qualifications:
-Bachelors Degree in Computer Science or equivalent
-Hands on working knowledge of Nortel MPS 1000.
-Hands on telephony/telecom knowledge with some prior work experience.
-Hands on knowledge of Call center technology.
-Good command on PLSQL, Perl, and Shell Script.
-Good command of Unix Solaris (or any other version)
-Good data networking and SIP concepts.
-Superior analytical and problem resolution skills.
-Effective communication skills.

Additional Skills (nice to have):
-SIP, Http, Java, Jsp
-Cisco ICM/Cisco CTI OS/GeoTel
-Prior exposure/experience with SAN or NAS.
-Prior exposure/experience setting up Lab environment.
- Network troubleshooting
-SQL query construction and optimizationa
-Good knowledge of Tomcat and WebSphere

If you are comfortable with the requirement details, please forward your resume with the following information:
Complete Name :
Expected  Salary/Rate:
Availability:
Contact Number (CELL and HOME):
Email ID:
Current Location:
Willing to relocate (YES/NO):
Work Authorization (Citizen/GC/EAD/H1b/Other):
Education (Course & Year of passing):
Years of experience with required skills:  



Please feel free to call or mail for further details, thanks and Have a great day.
Thanks & Regards
Guru Appaji
Loginsoft Consulting LLC
www.loginsoftconsulting.com
sguru@loginsoftconsulting.com
Ph: 703-956-7410 Ext:5544/5500
Fax #: 703-956-7412


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