Hi Partners,
Greetings,
Hope you are doing Well!!!!!!!!!!!!!!!
Please forward a profiles to shankar@techconsultinc.com
Here are the requirement details
Mounds View, MN
Business Analyst
2 Year Contract
This potential candidate performs Business Analysis work as a member of the Client Productivity Services & Operations team. The potential candidate will have a high level of interaction with business users, Global IT counterparts, vendors and outsourced support functions. This position will have a specific focus on end user processes across Company and establishing appropriate collaborative partnerships with business stakeholders and IT counterparts.
POSITION RESPONSIBILITIES:
• Provides clear analysis and documentation of the business and customer use cases, problems and proposed solutions.
• Translate business requirements into functional and system requirements that meet customer need and articulate to appropriate IT stakeholders.
• Define and document processes, customer segments, needs and requirements.
• Define, execute and initiate lean and continuous improvement activities.
• Understand the capabilities of IT retail applications and infrastructure and how to best leverage them in conjunction with customer use cases and scenarios.
• May participate in the development of marketing and communication strategies and channels for retail services.
• Develop processes and mechanisms to gather customer feedback and share with various IT stakeholders in the development of new services or the improvement of existing services.
• Observe and evaluate industry trends and benchmarking operations against industry standards.
• Participate in benchmarking exercises on service offerings (both internally and externally) against others to drive further transformational productivity.
• Provide cost optimization analysis for current and future services.
• Work with IT counterparts to provide input into services and capabilities presented in IT strategic roadmaps to ensure there is a tie back to customer segments, needs and requirements.
• Work with solution architects, design &engineering teams and operational teams to determine optimal solutions.
• Creates documentation, such as functional specifications, workflows, test plans and user guides for the system solutions.
• Drive standardization of processes across businesses, where optimal or value is added.
• Partner with business stakeholders & IT counterparts to understand and assess impact of changes on end users for new system implementations as well as modifications to existing systems to meet current and future client needs.
• Ability to identify and review multiple solutions and lead the selection of the best solution to support the business process with the highest benefit.
• Partner with Business Units & Geographies to ensure solutions meet global standards and are flexible to meet local customer segment needs.
• Manage expectations of the customer (i.e. balance their needs with wants and educate as appropriate).
• Develop solutions to problems of unusual complexity, which require some degree of ingenuity, creatively, and innovativeness.
• Develop understanding of the business value drivers that underpin retail services activities, a customer service orientation combined with an aptitude for driving new initiatives through the business.
EDUCATION REQUIRED:
• Bachelor's Degree
• YEARS OF EXPERIENCE:
• 7+ years of IT with B.A or B.S.
• 5+ years of IT with M.A. or M.S.
DESIRED/PREFERRED QUALIFICATIONS:
• Experience in a business analyst role
• Experience in Use Case development
• Experience in Value Stream Mapping
• Experience in business process definition, requirements definition and technology solution research
• Change Acceleration Planning (CAP) training
• Strong planning, project management and problem solving skills
• Certified Business Analyst certification
• Methodology and process standardization experience
• Experience in facilitating small to large groups through challenging discussions
• General understanding of software and information technology solutions and ability to apply to client needs
• Goal oriented, task driven decision-making with a strong sense of accountability
• Excellent prioritization and team work skills
• Strong interpersonal, oral, presentation, and written communication skills
• Lean Sigma Green Belt
• Ability to understand end-audience needs and requirements
• Strong understanding of business processes and vocabulary
• Analytical problem solving skills
• Good analytical and problem solving skills in issue resolution and integration aspects like interfaces and cross module transactional data.
• Detail oriented and organized with the ability to manage multiple priorities.
Looking forward to hearing from you at the earliest!!!
Regards
Shankar
Professional Recruiter
33505 State Street, Suite # 200 Farmington, MI 48335
V (248)-522-6879
F (248)-579-4454
Linkedin: www.linkedin.com/in/shkrajan
Email : Shankar@techconsultinc.com
Messanger: shankarraj001@yahoo.com
Minority Certified and Woman Owned Enterprise
TCI- Technology Consultants inc
Note: It is not a solicitation attempt!!!
You received this message because you are subscribed to the Google Groups "ASP._NET_jobs" group.
To unsubscribe from this group and stop receiving emails from it, send an email to asp_net_jobs+unsubscribe@googlegroups.com.
To post to this group, send email to asp_net_jobs@googlegroups.com.
Visit this group at https://groups.google.com/group/asp_net_jobs.
For more options, visit https://groups.google.com/d/optout.
No comments:
Post a Comment